Ticket Created

When a ticket is created in Gorgias, the following server-side Track Event fires.

{
  "context": {
    "library": {
      "name": "unknown",
      "version": "unknown"
    }
  },
  "event": "Ticket Created",
  "integrations": {},
  "messageId": "api-45JaGKlJrpIsdrlkj3555glkjgjW x",
  "originalTimestamp": "2022-06-27T17:04:01+00:00",
  "properties": {
    "assignee": "",
    "channel": "email",
    "name": "[e-mail]",
    "status": "open",
    "subject": "I have a question about sizing",
    "tags": "[]",
    "ticket_id": "12345678910"
  },
  "receivedAt": "2022-06-27T17:04:08.042Z",
  "timestamp": "2022-06-27T17:04:01.000Z",
  "type": "track",
  "userId": "[e-mail]"
}